Residential Group Living. People who care. Skills that matter.
A safe home begins with the right team.
Our trained staff provide 24/7, trauma-informed residential care shaped around each young person. We match the intensity of care, staff skills and daily support to individual needs, working in partnership with our clinical team for children and youth with complex needs.
Dependable relationships. Support built around the young person.
24/7
Staffed residential care
Individualized
Staffing, planning & specialized training
Clinically guided
Oversight for complex support needs
INTENSITY OF CARE
The right level of care. For this child, at this time.
Care intensity describes how much support a young person needs and how it is provided: staff time, supervision, specialized skills, daily structure and clinical involvement. We plan these together, then review them as needs change.
A dependable foundation
24-hour group care
A staffed home, consistent relationships and individualized daily routines. Staff support personal care, school, appointments, life skills, family connections and safe participation in the community.
Supervision and individual attention are planned around each child’s needs within the shared home.
More time, closer support
Enhanced individual support
Additional staff attention, closer supervision and more structured support when everyday activities, transitions, communication or emotional regulation require it.
A 1:2 arrangement—one staff member supporting two young people—may be considered where suitable, alongside person-specific training and clinical guidance.
Focused support for complex needs
Intensive individual support
Dedicated staff attention and a closely coordinated care and safety plan when a young person needs a higher level of supervision, consistency or support to participate safely in daily life.
A 1:1 arrangement—one staff member supporting one young person—may be arranged for agreed hours or activities, with specialized preparation and clinical input.
Agreed before placement. Staffing ratios, coverage hours, staff preparation, clinical involvement and funding are confirmed with the referring team, alongside suitability and capacity. Support may increase, reduce or remain in place following review; a 24-hour staffed home does not automatically mean continuous 1:1 care.
When developmental, communication, sensory, emotional or behavioural needs overlap, care must work together. We combine individualized staffing, specialized training and clinical partnership with the everyday relationships and routines of a home.
01
Understand the whole child
We review strengths, communication, sensory preferences, trauma-related needs, daily routines and safety concerns with the referring team. These guide an individualized care plan and clear responses to identified risks.
02
Make daily life more manageable
Staff use predictable routines, visual or adapted communication, sensory-aware environments and preparation for change. We identify what helps the young person feel safe, express needs and participate.
03
Respond calmly and consistently
Person-specific guidance, positive behaviour support and de-escalation help staff respond to distress. Staff follow agreed safety plans, document concerns and seek additional support when needs change.
04
Build skills and review progress
We support education, self-care, relationships, family and cultural connections at a manageable pace. Daily observations and team reviews help us adjust goals, staffing and strategies with clinical guidance.
Children and youth need adults who listen, follow through and know how to respond when a day becomes difficult.
Our team brings experience in child and youth support, caregiving and community services. Program management guides daily practice, while staff build steady relationships through patience, respectful communication and meaningful everyday activities.
We review relevant education, experience, required screening and practical competencies. Staff entering through a competency-based pathway are assessed and supported to demonstrate the skills their role requires.
HOW WE PREPARE FOR EACH PLACEMENT
01
Understand the young person
Learn their strengths, communication, routines, culture, preferences and assessed support needs.
02
Match the right staff
Align experience, competencies, supervision and staffing levels with the individual care and safety plan.
03
Coach, supervise & review
Use orientation, observed practice, supervision and ongoing learning to strengthen consistent care.
STAFF TRAINING & PROFESSIONAL DEVELOPMENT
Prepared for the responsibility. Committed to ongoing learning.
Simtiar’s staff preparation is guided by applicable Children and Family Services (CFS) requirements and the responsibilities of each role. Our staff training portfolio includes the following areas, with completion, refreshers and competency reviewed for assigned duties.
First Aid & CPR
First Aid and CPR training supports a calm, prepared response to illness, injury and emergencies.
Trauma-informed care
Understanding trauma, building trust and supporting safety, choice and emotional regulation in everyday care.
Crisis prevention & de-escalation
Calm communication, early recognition of distress and safe responses. Team training includes Nonviolent Crisis Intervention and restrictive-procedure awareness, according to role.
Mental health & self-harm awareness
Training across the team includes mental health, suicide awareness and intervention, and self-harm awareness to support recognition, reporting and timely escalation.
Medication & safe daily care
Medication administration, food handling, abuse prevention and abuse protocol training support safe, responsible care within each worker’s assigned duties.
Culture, autism & development
Indigenous awareness and cross-cultural learning, alongside autism and developmental training across the team, help staff adapt support and respect each person’s identity.
Learning becomes everyday practice. Orientation also covers individual care plans, safeguarding, confidentiality, documentation, emergency procedures and professional boundaries. Staff are supported to apply what they learn through supervision and practical guidance.
Preparation, collaboration and continuous learning.
SPECIALIZED TRAINING · INDIVIDUAL NEEDS
The person shapes the preparation.
When a young person needs more specialized support, we arrange additional training around their assessed needs and care plan.
This may include autism and developmental disabilities, sensory and communication needs, positive behaviour support, emotional regulation, mental health concerns or other individual care requirements.
Staff receive person-specific guidance on what helps, what may cause distress, how the young person communicates and how to respond safely. Training and clinical coaching are updated as needs change.
Preparation follows the care plan. We identify the skills, supervision and person-specific coaching required for the agreed intensity of care before staff take on specialized responsibilities.
Simtiar works in partnership with its clinical team to guide care planning and support for children and youth with complex needs. Mental health expertise, consultation and staff coaching help turn professional recommendations into consistent daily practice.
Our residential staff provide the day-to-day care. Clinical partners contribute oversight and guidance, working with program management, the referring authority and the young person’s existing professionals. The child’s voice, family and cultural connections remain part of planning, with appropriate consent and involvement.
Clinical services, consultation frequency and each provider’s responsibilities are agreed in the individual service plan.
Clinical input informs the understanding of needs, care goals, safety concerns and appropriate support strategies. Recommendations are translated into clear guidance staff can follow.
Case consultation & staff coaching
Partners help staff understand patterns of distress, adapt communication and apply agreed approaches to emotional regulation and behaviour within their roles.
Coordinated review & follow-through
Staff observations, the young person’s experience and feedback from the care team inform reviews. Changes to support, staffing or professional involvement are agreed and carried into the daily plan.
WHAT THIS MEANS EVERY DAY
Skilled support. A place to belong.
Training matters most in the everyday moments: a calm school morning, a supported conversation, a familiar routine or the confidence to try something new.
01
A predictable, supportive day
Individualized routines, appropriate supervision, meals, hygiene, sleep, health appointments and authorized medication support.
02
Learning & growing confidence
School coordination, homework, age-appropriate life skills, recreation and supported participation in the community.
03
Family, culture & belonging
Approved family contact, sibling relationships and cultural connections guided by the young person, family and community.
04
Communication that works
Visual supports, sensory-aware routines, transition preparation and collaboration with families, schools and involved professionals.
We welcome conversations with caseworkers, First Nations agencies and other referring teams.
Every referral considers suitability, compatibility, staffing, available space and required approvals. From admission, we plan for the next appropriate step: reunification, another community setting or the transition toward adulthood.
Planned residential care
A supportive home, consistent routines and individual goals, with regular review.
Emergency & short-term placements
Care for immediate safety and stabilization, subject to intake review, staffing and capacity.
Sibling placements
Support to preserve sibling relationships where needs, compatibility, licensing and capacity allow.
Complex support needs
Individualized staffing, specialized preparation and clinical oversight agreed around the young person.
A CLEAR START
Your referral questions.
LET’S PLAN THE RIGHT SUPPORT
A conversation today. A thoughtful next step.
Tell us about the support needed. Together, we’ll explore how our staff, specialized training and clinical team can support a suitable placement.